Returns & Exchanges 🤍
Bought it, tried it, and it’s just not giving? No worries — we’ve got you.
We want you to love your Cairo Friendly order, but we also know that sometimes things don’t work out. Here’s how we can help:
Before You Leave 🛍️
You’re welcome to check your order while the courier is still with you. Just make sure everything looks good before they leave.
Returns
If you’ve changed your mind, returns are accepted within 7 days of receiving your order.
To keep things simple, returned items must be:
A 90 EGP return shipping fee applies.
Exchanges
Need a different size? We’ve got you.
You can request an exchange within 7 days of receiving your order, as long as the item is in its original condition.
A 90 EGP exchange shipping fee applies.
Refunds
If you’d like a refund, just let us know within 24 hours of receiving your order.
Once we receive the returned item and make sure it’s in its original condition, your refund will be processed within 7–14 business days and returned through the original payment method.
How to Reach Us 💌
Need to return or exchange something? Easy.
Just send us your order number through:
Instagram: @cairofriendly
Email: Support@cairofriendly.com
Our team will help you with the next steps and make the process as smooth as possible.
And if you’re ever unsure about anything, just ask us. We’re here to help. ♡
Thank you for shopping Cairo Friendly, and for being part of our little Cairo community.